Question 1

I just placed an Order. How soon until it gets here?

Answer

Most orders are processed here the same day. Then it is up to the Postal Service. They do great work and orders generally arrive in 3-5 business days.

Question 2

I had a wonderful experience in dealing with The Brick Pick! How do I let others know about you guys (and girls)?

Answer

Word of mouth is always the best compliment we can get. Liking us, following us and sharing on Facebook, Instagram and Pinterest really make a difference to us as a small business. We love hearing from you on all of those platforms. Stop by and let us know how you found out about us.

Question 3

Where can I buy from you in person? / When is your next show?

Answer

Due to Corona Virus there are no scheduled shows in the future. We will have a calendar of upcoming shows when we are able.

Question 4

There are so many to choose from, but I don't see figure XXXXX?

Answer

There are figures that we have that are not listed or we may be out of. If you don't see what you are looking for, let us know! We may have it, get it, or be able to make it for you.

Question 5

What is your service policy?

Answer

The Brick Pick strives for excellence and professionalism in providing top quality products, customer service and knowledge of product. The Brick Pick is set apart by these 5 pillars of service: 1. Prompt shipment upon payment 2. Checking each and every order before shipping 3. Proper packing procedures to ensure protection of your order 4. Listening carefully and giving full consideration to any and all requests 5. Providing follow-through for our customers promptly, responsibly and efficiently

Frequently asked questions

I just placed an Order. How soon until it gets here?

I had a wonderful experience in dealing with The Brick Pick! How do I let others know about you guys (and girls)?

Where can I buy from you in person? / When is your next show?

There are so many to choose from, but I don't see figure XXXXX?

What is your service policy?